Close

Warranty

Stronger Lighter Faster

Warranty Disclaimer:

At Waka Kayaks it is extremely important to ensure our kayaks are of high quality and won’t let paddlers down.

  • Waka kayaks have an extended warranty for two years.
  • The warranty covers both plastic and parts, manufacturing and material defects.
  • The manufacturer or seller undertakes to change and/or repair the kayak or any part thereof.
  • The company Waka Kayaks is not responsible for any additional warrantees granted by the seller.
  • Kayaking is a potentially dangerous sport and Waka Kayaks assumes no liability for any damage or injury incurred in connection with the use of its products.

Conditions of claim:

  • Proof of boat warranty purchased must be presented.
  • A written explanation and photographs of damage must be provided.
  • The justification of the claim must be authorized by Waka Kayaks in consultation with the manufacturer.

Warranty is not valid in the following cases:

  • Normal wear and tear.
  • Any damage due to improper, excessive or abusive use.
  • Scenarios where damage to a kayak might normally be expected (e.g. damage caused after a swim, when an empty kayak has filled with water and impacted or hit against rocks).
  • Rock pitons.
  • Changes made to the shell or outfitting of the kayak (including customization or repair), except where this work has been completed by Waka Kayaks.
  • Damage to the boat from using a modified brace or from removal of the reinforcing foam.
  • Damage during transportation and shipping.
  • Damage to the kayak caused by prolonged exposure to sunlight, high heat or severe cold.
Conditions of claim:
  • Proof of boat warranty registration must be presented.
  • A written explanation and photographs of damage must be provided.
  • The justification of the claim must be authorised by Waka Kayaks in consultation with the manufacturer.
Warranty is not valid in these cases:
  • Normal wear and tear
  • Any damage due to improper, excessive or abusive useScenarios where damage to a kayak might normally be expected (e.g. damage caused after a swim, when an empty kayak has filled with water and impacted or hit against rocks)
  • Rock pitons
  • Changes made to the shell or outfitting of the kayak (including customization or repair), except where this work has been completed by Waka Kayaks
  • Damage to the boat from using a modified brace or from removal of the reinforcing foam
  • Damage during transportation and shipping
  • Damage to the kayak caused by prolonged exposure to sunlight, high heat or severe cold
Phone
Email
Messenger
Messenger
Phone
Email